Careers in Supply Chain & Logistics: Client Service Administrator
In this article series, we are featuring one of many careers within Supply Chain Logistics, Technology & Warehouse.
Client Service Administrator
The role of a supply chain administrator centers on supporting the wider supply chain team with administrative duties such as tracking deliveries, processing order confirmations and ordering stock.
A supply chain administrator role is a fantastic entry point into the supply chain and procurement industry and will pose a brilliant basis for the rest of your career. Here, we outline some of the key duties and personal attributes desired of supply chain administrators.
The supply chain is the backbone of business operations. So, companies must know all the activities happening in the supply chain to make sure it’s working the way it should.
Supply chains are only used products for perishable. Every product type has a unique and dedicated supply chain. Every product is part of multiple supply chains.
Supply Chain & Logistics
Logistics plays an essential part in supply chain management. It is used to plan and coordinate the movement of products timely, safely and effectively.
What are the responsibilities of a supply chain administrator?
The supply chain administrator’s primary role is to support the smooth-running of the supply chain department through administrative duties. These include:
Assisting in the achievement of company objectives and KPIs
Ordering stock from suppliers to fulfil customer demand and maintaining service levels
Processing order confirmations from suppliers quickly and effectively, liaising with other departments where necessary
Chasing suppliers for overdue items
Resolving issues where stock does not arrive exactly as it should
Maintaining all documents relating to supply chain process in accordance with the company’s quality requirements
Communicating informed risks within the business to key stakeholders
Preparing presentations, reports and analysis
Supporting the function of the supply chain department
What qualifications does a supply chain administrator need?
Some employers request a degree or equivalent qualification in supply chain management or similar. Whilst this is not always a prerequisite, most employers will expect some previous experience in the industry or administration.
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Sources:
Wikipedia + Job description: Supply chain administrator | Supply Management Jobs (cips.org)