Privacy Policy
BridgePort Group, LLC we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.bridgeportgroup.solutions or interact with our services. By using the Site, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not access the Site.
1. Information We Collect
1.1 Information You Provide Directly
• Contact Forms & Inquiries. When you submit your name, email address, phone number, company name, or other details through our “Contact Us” form or other inquiry forms, we collect that information so we can respond to your request.
• Newsletter Sign-ups & Downloads. To subscribe to our newsletters, download whitepapers, case studies, or other gated content, you may provide your name, email address, job title, and company.
• Account Registration. If we launch any member‐only areas or portals (e.g., for training program registration), you may be asked to create an account with a username, password, and additional profile information.
1.2 Information Collected Automatically
• Usage Data. We use cookies, web beacons, and similar tracking technologies to collect information about how you access and use the Site, including your IP address, browser type, operating system, referral source, pages you view, and time stamps.
• Device Information. We may collect data about your device (e.g., device model, unique identifiers, operating system version) when you visit or interact with our Site.
• Log Files. Our servers automatically record certain log file information when you access the Site, such as your IP address, the date and time of access, and the pages you request.
1.3 Information from Third Parties
• Analytics Providers. We use third-party analytics services (e.g., Google Analytics) to gather aggregated usage statistics. These providers may collect information about your activity on the site.
• Marketing Integrations. If you come to our Site via a partner, referral source, or advertisement, we may receive data (e.g., campaign identifiers) from that partner to help us track marketing performance.
• Social Media. If you engage with our content via social media (e.g., LinkedIn, Twitter), those platforms may share profile data or engagement metrics with us.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide & Improve Services. Process your inquiries; deliver requested content (whitepapers, brochures); register you for events or training; and maintain and improve the Site.
• To Communicate. Send you confirmations, newsletters, promotional materials, service announcements, or other information we believe you may find valuable.
• To Personalize Your Experience. Understand your preferences and tailor Site content, product recommendations, and marketing messages.
• To Analyze & Enhance. Monitor and analyze trends, usage, and site performance to develop new products, services, features, and functionality.
• For Security & Fraud Prevention. Protect against, identify, and prevent fraud or unauthorized activities.
• To Comply with Legal Obligations. Comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Cookies & Tracking Technologies
3.1 What Are Cookies?
Cookies are small text files placed on your device to help us recognize you on return visits and understand how you interact with our Site.
3.2 Types of Cookies We Use
• Essential Cookies. Required for basic Site functionality (e.g., security, network management).
• Performance & Analytics Cookies. Collect information about Site usage to help us improve performance and user experience (e.g., Google Analytics).
• Functionality Cookies. Remember choices you make (such as language preference) and provide enhanced, personalized features.
• Advertising & Targeting Cookies. May be used to deliver relevant advertisements based on your interests.
3.3 Managing Cookies
Most browsers allow you to control cookies through settings such as refusing or deleting cookies. However, if you disable essential cookies, parts of the Site may not function properly.
4. Disclosure of Your Information
We do not sell your personal information. We may share information as follows:
• Service Providers & Partners. We may share data with vendors who help us operate the Site, provide services, or conduct business (e.g., hosting providers, analytics platforms, email delivery services). These vendors are obligated to protect your data and only use it for the purposes we specify.
• Business Transfers. If BridgePort is involved in a merger, acquisition, asset sale, or other change in control, your personal information may be transferred as part of that transaction (subject to confidentiality restrictions).
• Legal Compliance & Protection. We may disclose your information to comply with laws, legal processes (e.g., subpoenas), or governmental requests, or when we believe disclosure is necessary to protect our rights, property, or safety, or those of our users or others.
• Aggregate & De-identified Data. We may share aggregated, non-identifiable statistics with third parties for research, marketing, or strategic purposes.
5. Third-Party Links & Services
Our Site may contain links to third-party websites, applications, or services (e.g., social media platforms, partner websites). This Privacy Policy does not apply to those sites. We encourage you to review each third party’s privacy policy before providing personal information.
6. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These may include:
• Encryption. We use industry-standard encryption (e.g., TLS/SSL) for data transmitted between your browser and our servers.
• Access Controls. Access to personal information is limited to authorized personnel who require it to perform their job duties.
• Regular Audits & Monitoring. We periodically review systems and processes to maintain security compliance.
Despite our efforts, no security measure is perfect or impenetrable. We cannot guarantee absolute security of your data.
7. International Transfers
Because our business operates globally, your information may be transferred to and stored or processed in countries other than your own, including the United States. Wherever your data is processed, we will protect it in accordance with this Privacy Policy and applicable law.
8. Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child under 16 has provided us with personal data, please contact us at privacy@bridgeportgroup.solutions. We will promptly delete such information from our records.
9. Your Rights & Choices
Depending on your jurisdiction, you may have the following rights regarding your personal information:
• Access & Portability. Obtain a copy of your personal data in a machine-readable format.
• Correction. Request correction of inaccurate or incomplete data.
• Deletion. Request deletion of your personal data (subject to legal obligations or legitimate interests we may have to retain certain information).
• Opt-Out of Marketing Communications. You may unsubscribe from promotional emails by following the “unsubscribe” link in any marketing email or by contacting privacy@bridgeportgroup.solutions. Even if you opt out, we may still send you non-promotional communications (e.g., updates about our services you requested).
• Opt-Out of Cookies & Tracking. Adjust your browser settings to refuse cookies, or use third-party opt-out mechanisms for certain advertising networks.
• Restrict or Object to Processing. In certain circumstances, you may ask us to restrict how we process your data or object to processing, particularly when processing is based on our legitimate interests.
• Withdraw Consent. If you previously gave consent for a specific data use, you can withdraw that consent at any time (without affecting the lawfulness of processing prior to withdrawal).
To exercise any of these rights, please contact us at privacy@bridgeportgroup.solutions. We may need to verify your identity before processing your request. We will respond in accordance with applicable law.
10. Retention of Information
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top will indicate when the policy was revised. We encourage you to review this page periodically. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: Email: privacy@bridgeportgroup.solutions
Mailing Address:
BridgePort Group, LLC
Attn: Privacy Manager
55 Erieview Plaza, STE 325 Cleveland, OH 44114